DELIVERING OUR COMMITMENT TO OUR CUSTOMER

AGL WORLDWIDE EXPRESS LLP are committed to our Customers. Teamwork is the key both internally within our own business and externally by working in true partnership with our Customers.

OUR NETWORK SERVICES
Our vast range of flexible and competitive services are delivered through a reliable network built upon high level of security and integrity, and with industry experts in senior positions throughout our business we have the knowledge and experience to deliver all of your distribution requirements.

OUR SECURITY
Security is paramount and we have many ways we demonstrate our controls, ensuring your goods arrive safely, on time, in full.

OUR DEDICATED ACCOUNT MANAGEMENT
Our Customer Partnership Management programme ensures that we keep in regular contact to enable us to understand your business needs and develop our service solutions.

OUR LOCAL CUSTOMER CARE TEAMS
We pride ourselves on having local dedicated Customer Care teams providing:
•Access to the Senior Management team at all times
•Fast resolution of any issues
•A dedicated team to process any type of complaints

OUR PEOPLE
Our field representatives are the biggest ambassadors of our business and you will usually see the same on a daily basis at an agreed collection time.
Our people are at the heart of our business and take pride in everything they do. We continually invest in training programmes to create a safe and accountable environment promoting a ‘CAN DO’ attitude allowing us to develop a highly motivated and committed team.

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